dearJulius.com Write For Us

PSA: Apple will now fix your MacBook’s faulty keyboard within a day

SHARE:


By Ravie Lakshmanan, The Next Web

Apple has made a key change to how it handles keyboard repairs with MacBook and MacBook Pro models, so you’ll be able to get your laptop fixed in roughly 24 hours from the time you bring it into the store. So if you’ve been living with faulty keys for fear of having to give up your computer for a bit, now’s a good time to get that sorted.

According to an internal memo sent to Apple Store employees and obtained by MacRumors, the iPhone maker has revamped its repair process so as to be able to fix keyboard-related problems in-store, as opposed to shipping them to an off-site repair center.

The memo, titled “How to support Mac customers with keyboard-related repairs in store,” also advises Genius Bar technicians to “prioritize” the repairs for a next-day turnaround time.

“Most keyboard-related repairs will be required to be completed in store until further notice. Additional service parts have been shipped to stores to support the increased volume. These repairs should be prioritized to provide next-day turnaround time,” reads the memo.

Apple’s attempt to speed up the repair process comes after the company’s laptop line has been crippled by crippled by several issues stemming from the introduction of “butterfly”-style keys in 2015. The lower profile allowed for slimmer devices, but has resulted in “sticky” keys, causing letters to repeat, and at times not responding and popping out of place.

But following years of complaints and three lawsuits, Apple launched a keyboard service program to offer free repairs for out-of-warranty MacBooks. It also apologized for a “small number of users” experiencing keyboard issues with their 2018 models.

COMMENTS



Note: If you think this story need more information or correction, feel free to comment below your opinion and reaction.
Like & Follow to Stay Updated ...

Name

AI,3,Amazon,1,Apple,5,Emoji,1,Facebook,17,Games,35,Google,7,Instagram,6,Science,205,Security,4,Social Media,24,Tech,242,Technology,1080,Tesla,5,Twitter,4,
ltr
item
Technology - U.S. Daily News: PSA: Apple will now fix your MacBook’s faulty keyboard within a day
PSA: Apple will now fix your MacBook’s faulty keyboard within a day
https://1.bp.blogspot.com/-MOu9XA4MuCk/XMGKfoXI9MI/AAAAAAAAftY/H7OX0XchrFsAubIOSdtr44LJSjCCro0wACLcBGAs/s1600/Apple%2Bwill%2Bnow%2Bfix%2Byour%2BMacBook%25E2%2580%2599s%2Bfaulty%2Bkeyboard%2Bwithin%2Ba%2Bday.jpg
https://1.bp.blogspot.com/-MOu9XA4MuCk/XMGKfoXI9MI/AAAAAAAAftY/H7OX0XchrFsAubIOSdtr44LJSjCCro0wACLcBGAs/s72-c/Apple%2Bwill%2Bnow%2Bfix%2Byour%2BMacBook%25E2%2580%2599s%2Bfaulty%2Bkeyboard%2Bwithin%2Ba%2Bday.jpg
Technology - U.S. Daily News
https://tech.dailynews.us.com/2019/04/psa-apple-will-now-fix-your-macbooks.html
https://tech.dailynews.us.com/
https://tech.dailynews.us.com/
https://tech.dailynews.us.com/2019/04/psa-apple-will-now-fix-your-macbooks.html
true
4191228214535516123
UTF-8
Loaded All Posts Not found any posts VIEW ALL Read More Reply Cancel reply Delete By Home PAGES POSTS View All RECOMMENDED FOR YOU LABEL ARCHIVE SEARCH ALL POSTS Not found any post match with your request Back Home Sunday Monday Tuesday Wednesday Thursday Friday Saturday Sun Mon Tue Wed Thu Fri Sat January February March April May June July August September October November December Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec just now 1 minute ago $$1$$ minutes ago 1 hour ago $$1$$ hours ago Yesterday $$1$$ days ago $$1$$ weeks ago more than 5 weeks ago Followers Follow THIS PREMIUM CONTENT IS LOCKED STEP 1: Share. STEP 2: Click the link you shared to unlock Copy All Code Select All Code All codes were copied to your clipboard Can not copy the codes / texts, please press [CTRL]+[C] (or CMD+C with Mac) to copy